Hospitality POS Software Technician - KS

Hospitality POS Software Technician – Lenexa, KS

Retail Data Systems is looking for a motivated Hospitality POS Software Technician in our Lenexa, KS office. RDS is the largest independent provider of Point of Sale in North America and our Kansas City team services grocery and hospitality customers across Kansas & Missouri. This is a customer-facing position and requires direct engagement with our customers as well as other members of the RDS Organization.

Required Knowledge and Experience:

  • Network connectivity and security (wired and wireless)
  • Operating systems (current, past, Windows)
  • PC Hardware (building, troubleshooting, and testing)
  • Friendly and patient demeanor when dealing with customers
  • Point of sale experience preferred
  • Restaurant experience preferred

Responsibilities:

  • Troubleshoot network connectivity
  • Troubleshoot, repair, and/or replace point of sale / POS / PC / computer hardware
  • Image, reimage, backup point of sale equipment using Acronis and Ghost
  • Daily interaction with customers to resolve OS, network, software, and hardware issues
  • POS system project planning
  • POS System installation and training

Benefits:

  • Competitive wages
  • Health and Dental benefits
  • 401k

Job Type: Full-time

Please fill out the application form to apply for this position.