Retail Data Systems Reviews

Retail Data Systems - The Authority in Point of Sale

Retail Data Systems is the largest provider of Point of Sale System Hardware and Software in North America. Founded in 1950, RDS now operates over 30 offices serving customers across the nation providing complete Point Of Sale technology. Our team of over 500 professionals assures our customers of the best 24/7/365 service available. Our list of industry leading POS hardware and software products provide a variety of solutions for companies large and small.

As the largest Point of Sale System VAR in North America, we represent a variety of products from the leading manufacturers in the POS technology industry. We will work with you to understand what makes your business unique and what challenges you are facing. Then and only then will we talk about helping you find the right solutions. We team the right talent and technology to solve your challenges by developing a customized solution for you and your business. Providing a one source solution for our customers has contributed to our high degree of success.

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What makes RDS the best provider for your POS System?

  • Solution Determination – Best in class hardware and software manufacturers enable RDS to provide you with a customized POS system. RDS performs a personalized needs analysis to help determine your business requirements and then helps you select which type of POS product will best fit your business.
  • Solution Development – RDS provides customized solutions for your specific brand. From creating databases to process flow, order routing to kitchen video, RDS will develop a solution to best suit your needs.
  • Solution Training - Our training staff will come to your site and perform a comprehensive training session with your employees and management.
  • Solution Implementation - The RDS installation team is trained not only on the hardware installation, but your entire POS solution omitting the need for 3rd party contractors.
  • Solution Support Nationwide – Highly trained support representatives provide 24/7 software support in-house with in-house repair capability.

Retail Data Systems Reviews

"Our experience with RDS has impressed our organization end to end with the quality of our experience with their installation, service and products. RDS has become a critical partner in our company and a company we would recommend to any convenience store operator....Read More.

Dennis M. McCartney
Director of OperationsLandhope Farms - Kennett Square, PA

“Holiday Companies has enjoyed an excellent POS Hardware procurement and maintenance partnership with Retail Data Systems (RDS) for more than 30 years. During that time, RDS has been extremely responsive to our needs and their people are always helpful and friendly. RDS is a great company to work with.”

Steve Sefkow
Director of Support Services Holiday Station Stores

“Retail Data Systems has been a trusted vendor partner of Culver’s for over 27 years. They have been an integral part of our implementation, training, and support solutions as well as working with us on marketplace assessments and solution strategies.”

Tom Hendricks
Vice President Information Technologies Culver’s Franchise Systems, Inc.

“RDS has helped us shape our POS system needs from register layout to the installation process. We discuss solutions with the right people. They are receptive and engaged in our concept; always thinking about what’s coming in their industry and how it will impact Freddy’s.”

Scott Redler
Vice President and COO Freddy’s Frozen Custard LLC Franchise

“Any time we call RDS we get an answer right away. If the stores are having an issue it is corrected very quickly, usually within minutes…. sometimes it is hard with other vendors, to even get an answer, let alone a timely one.”

Carter Miller
PartnerBentley-Miller Arby’s Franchise Group

“RDS works hand in hand with our back office system and I can't imagine not having RDS for our cash registers. For Instance, if we lose internet connection, we can still process credit cards off-line so it doesn't affect sales and customer service. Any time there is a problem that we need to communicate right away, we are able to use after -hours support by calling. We always get a response right away.”

Helen Daigle
OwnerDaigle Restaurants, Inc

“My team at Arby's CNN Center recently had the privilege of working with two outstanding POS system installers/trainers from the RDS office in Iowa. Both Greg Baker and Jamie Walker were true professionals and accomplished the job in a timely fashion and to our satisfaction. They were both outstanding and very helpful in bringing the team up to speed on the new system even after the initial install. These days it is hard to find people who truly stand behind their product after the initial sale is completed. I without any reservations, recommend them to any entity looking forward to upgrading their system.”

Vijay Bhandari
Owner Arby’s CNN Center

“Retail Data Systems, in conjunction with RTI, provide reports which are easily accessible from my remote computer and smart phone, even when on vacation, to help monitor unit operations. RDS is always prompt to respond to service and support issues. I am unaware of anyone else who works with a lot of Arby’s units staying up to date on the routine changes in the way RDS does. I don’t know of any other Company providing the caliber of service we obtain from them. I would highly recommend them to others for this reason. I feel fortunate we started using RDS 30 years ago and haven’t had any reason to look elsewhere.”

Jim Votaw
PresidentCentral Iowa Restaurants, Inc.