Configuration Center

Arby’s Store Technology from Retail Data Systems

Remotely access your site systems and perform updates automatically

Aloha Configuration Center is a centralized database management application that manages Aloha POS configuration settings for multistore restaurant organizations. It offers remote distribution and access capabilities through an easy-to-use .NET rich-client interface.

Access your configuration data from anywhere

Aloha Configuration Center provides secure access to your hosted configuration data from any location via the Internet. This hosted solution provides a single point of administration at a data center that is backed by redundant Internet and database access. Network administration, data backup, server software and hardware maintenance are managed for you – allowing you to focus on your business.

Control your data with security roles and permissions

Each user account can contain a unique set of job roles. Each job role is assigned a set of security permissions which determine the functions and options available to the user. Record-level ownership assignments enforce multiple levels of data security. Each record in the database can be assigned an ownership level which determines who can view and edit the data.

Distribute data automatically and perform real-time updates

Each new menu item, price change or POS configuration update is synchronized with your sites through an automated distribution process. Each site retrieves its database changes from the data center based on a configurable frequency and updates the appropriate terminals when a system refresh is performed or an end-of-day occurs. Certain updates such as price changes and adding employees take effect without requiring terminals to be brought down.

Secure, hosted environment

You have access to your Aloha Configuration Center database from virtually any computer with the security of knowing that system administration is being taken care of at a fraction of the cost of doing it yourself.

Rich, easy-to-use interface

Intuitively designed for the novice user with a rich set of advanced features and tools for the power user. The new ‘grid view’ style of each function screen keeps your data visible when you add or edit records in the application.

Offline mode capability

Aloha Configuration Center converts to offline mode if connection to the hosted database is temporarily lost. All functions are available offline and any changes made are automatically synchronized when connectivity is restored. Because scheduled updates are pushed to the site in real time - they take effect regardless of current connection status.

Data integrity and recovery

Aloha Configuration Center keeps corporate and store data synchronized at all times to allow for consistent reporting and effective systems management. Your configuration data is protected by automatic backup and disaster recovery support enabled by a robust data center infrastructure.

Built-in security

Multiple layers of security ensure that your data is protected. Role-based user security and record-level data security prevent individual users from accessing designated areas. You have complete control over which types of data can be viewed and/or edited by each user.

Automatic application upgrades

Aloha Configuration Center upgrades are deployed automatically. Each time the application is started it checks for available updates. If an application update exists, it downloads instantly.

What RDS Customers Say

  • Any time we call RDS we get an answer right away. If the stores are having an issue it is corrected very quickly, usually within minutes…. sometimes it is hard with other vendors, to even get an answer, let alone a timely one.

    Carter MillerPartner with Bentley-Miller Arby’s 22 Store Franchise Group - Nebraska

  • RDS works hand in hand with our back office system and I can't imagine not having RDS for our cash registers. For Instance, if we lose internet connection, we can still process credit cards off-line so it doesn't affect sales and customer service. Any time there is a problem that we need to communicate right away, we are able to use after -hours support by calling. We always get a response right away.

    Helen Daigle Owner with Daigle Arby’s Franchise Group - Louisiana

  • My team at Arby's CNN center recently had the privilege of working with two outstanding POS system installers/trainers from the RDS office in Iowa. Both Greg Becker and Jamie Walker were true professionals and accomplished the job in a timely fashion and to our satisfaction. They were both outstanding and very helpful in bringing the team up to speed on the new system even after the initial install. These days it is hard to find people who truly stand behind their product after the initial sale is completed. I without any reservations, recommend them to any entity looking forward to upgrading their system.

    Vijay BhandariOwner of Arby’s CNN Center - Georgia

  • Retail Data Systems, in conjunction with RTI, provide reports which are easily accessible from my remote computer and smart phone, even when on vacation, to help monitor unit operations. RDS is always prompt to respond to service and support issues. I am unaware of anyone else who works with a lot of Arby’s units staying up to date on the routine changes in the way RDS does. I don’t know of any other Company providing the caliber of service we obtain from them. I would highly recommend them to others for this reason. I feel fortunate we started using RDS 30 years ago and haven’t had any reason to look elsewhere.

    Jim Votaw President of Central Iowa Restaurants, Inc. - Iowa