Arby’s Store Technology from Retail Data Systems

Arby's Kitchen Production

NCR Aloha Kitchen for restaurants helps you maximize kitchen efficiency. The kitchen production solution, including software, kitchen controllers, monitors and bump bars, integrates with all NCR Aloha functionality, including your takeout and guest management operations. Our solution helps:

Maximize kitchen productivity

Our solution displays support recipes, images, and videos for each item, enabling your kitchen to prepare and deliver dishes correctly. The tool can also remotely configure multiple locations at one time, streamlining multi-site operations.

Improve customer service

By automating your kitchen operations, cooks and servers are able to focus solely on food quality - helping create the best customer experience possible.

Coordinate production easily

NCR Aloha Kitchen’s bright graphical displays have functionality, including screen design, key metrics and sorting options, that can be fully configured based on your kitchen’s needs. Cook timing technology helps your kitchen staff coordinate production effectively to ensure the freshest food is delivered at the optimum temperature.

Provide instant troubleshooting

Analyze order information, speed of service and lead ticket times to determine how long an order has been in production. Instantly address any problems, reducing service delays.

Deliver customers fast, fresh food that’s made to order

The kitchen production solution helps your staff make customer service their top priority. It controls speed of service, by timing appetizer, entrée and dessert preparation, without rushing guests. The solution also sends alerts when guests arrive to pick up orders or have been waiting too long.

What RDS Customers Say

  • Any time we call RDS we get an answer right away. If the stores are having an issue it is corrected very quickly, usually within minutes…. sometimes it is hard with other vendors, to even get an answer, let alone a timely one.

    Carter MillerPartner with Bentley-Miller Arby’s 22 Store Franchise Group - Nebraska

  • RDS works hand in hand with our back office system and I can't imagine not having RDS for our cash registers. For Instance, if we lose internet connection, we can still process credit cards off-line so it doesn't affect sales and customer service. Any time there is a problem that we need to communicate right away, we are able to use after -hours support by calling. We always get a response right away.

    Helen Daigle Owner with Daigle Arby’s Franchise Group - Louisiana

  • My team at Arby's CNN center recently had the privilege of working with two outstanding POS system installers/trainers from the RDS office in Iowa. Both Greg Becker and Jamie Walker were true professionals and accomplished the job in a timely fashion and to our satisfaction. They were both outstanding and very helpful in bringing the team up to speed on the new system even after the initial install. These days it is hard to find people who truly stand behind their product after the initial sale is completed. I without any reservations, recommend them to any entity looking forward to upgrading their system.

    Vijay BhandariOwner of Arby’s CNN Center - Georgia

  • Retail Data Systems, in conjunction with RTI, provide reports which are easily accessible from my remote computer and smart phone, even when on vacation, to help monitor unit operations. RDS is always prompt to respond to service and support issues. I am unaware of anyone else who works with a lot of Arby’s units staying up to date on the routine changes in the way RDS does. I don’t know of any other Company providing the caliber of service we obtain from them. I would highly recommend them to others for this reason. I feel fortunate we started using RDS 30 years ago and haven’t had any reason to look elsewhere.

    Jim Votaw President of Central Iowa Restaurants, Inc. - Iowa