Use one centralized system to manage museum and event admissions, sell items in gift shops and concession stands, track a variety of inventory items, and offer membership programs.
Operate with a Centralized System
NCR Counterpoint provides one central system to manage your full operation from memberships and ticketing, to inventory and purchasing for your gift shops and concessions.
Process transactions of all kinds, including donations, stroller rentals, serialized items, and gifts. Mobile devices allow you to operate at off-site events, such as fundraisers.
Enable Online Ticketing
Provide online admissions and reservations for events, tours, classes, parties and educational activities for your museum through NCR Counterpoint Reservation and Ticketing modules (powered by Outbound Software).
Allow your guests the freedom of checking availability, reserving activities or purchasing tickets online or on-site. Webpages are branded to match your website’s look and feel for a streamlined, seamless purchasing process.
Increase Speed at the Point of Sale
When you have multiple busses arriving simultaneously, it is crucial that you are able to sell tickets and retail purchases quickly. 2 second credit card and check authorizations keep your lines flowing.
You can even sell and scan remotely with our Mobile POS. Line bust to help with long waits, set up ticket sales for special events and scan and verify tickets with our hand held scanners.
Manage Ticketing and Reservations
Sell, track, and redeem tickets for all areas of your business including general admissions, educational events, special shows, and reserved tours.
Manage group ticket sales for school groups and other special events. A full suite of education department scheduling features are available to help manage all of the details.
Web Based Reporting Tool allows you to build the reports you need, when you need them.
The report Scheduler insures that staff and management have real time information needed to make operational decisions quickly. Create custom dashboards to see important data at glance from your computer or smart device.
Sell memberships and verify benefits from anywhere in the museum. Built-in CRM functionality allows you to capture detailed member information, automatically track purchase history, and manage benefits for all types of customers: members, visitors, schools, etc.
Membership discounts can be applied automatically and you can sell on account using accounts receivable functionality.
Operate Food Services
Manage food services including cafeterias, concessions, cafés, and event catering. Purchase, stock, track, and sell food items in addition to retail inventory items for your gift shops.
Mobile point of sale functionality makes it simple to sell from kiosks and carts around the museum site.
NCR Counterpoint Solutions Brochure